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The Admodum Salesforce practice closes engagements inside the Renewal Programme and the Audit Defence Programme. Engagements run as fixed fee, contingency or annual retainer.
User-type reconciliation across Platform and Sales/Service editions, Data Cloud commitment design, MuleSoft and Tableau scope contestation, the Agentforce posture and the shelfware identification protocol that surfaces the contestable seat count. Written from the buyer’s side. None of it carries reseller margin or referral fee.
A senior Admodum advisor will follow up to confirm receipt and offer a private read of the document if you would prefer a guided walkthrough. There is no obligation. The paper is the deliverable.
The Salesforce renewal is, on most estates, a debate about the user count. The seller arrives with the historical seat count and a growth narrative drawn from the account-team telemetry. The buyer arrives, if the buyer has prepared, with login data, feature-usage data, profile-level activity, dormant-account analysis, and a documented shelfware position. The renewal price sits in the gap between the two views. The width of that gap, and which side of it carries the better evidence, decides the seat count the buyer takes into the next term.
Shelfware is not a settlement issue. Shelfware is a renewal issue. The buyer who waits until the certified-quantity moment to surface the dormant-account population has already lost the negotiating posture. The buyer who has been tracking login data on a quarterly cadence, has the profile-level activity in a documented register, and has the dormant-account boundary written into the SAM operating model, brings the contestable seat count to the table as a fact, not as a position.
This paper covers the methodology Admodum applies inside the renewal cycle: the user-type reconciliation, the shelfware-identification protocol, the Data Cloud commitment construct, the MuleSoft and Tableau scope defence and the Agentforce envelope. The methodology is the one that has been applied across forty-eight Salesforce renewals in the firm’s engagement history.
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The Admodum Salesforce practice closes engagements inside the Renewal Programme and the Audit Defence Programme. Engagements run as fixed fee, contingency or annual retainer.